Last modified by Eric Nantel on 2024/10/04 08:08
From version < 1.2 >
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1 -LSS-P - Configuration Software
1 +LSS-PRO Configuration Software
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1 -lynxmotion-smart-servo-pro.WebHome
1 +ses-pro.lss-pro.WebHome
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1 -{{lightbox image="lynxmotion-smart-servo.lss-configuration-software.WebHome@LSS Config - 20.7.3 - Screenshot.png" title="LSS Config - 20.7.3 - Screenshot" width="600"/}}
1 +
2 2  
3 -[[[[image:wiki-download.png]]>>attach:LSS_Config_Setup.zip]]
3 +{{lightbox image="https://wiki.lynxmotion.com/info/wiki/lynxmotion/download/ses-pro/lss-pro/lss-p-configuration-software/WebHome/LSS-P-Configuration-Software.png" width="350"/}}
4 4  
5 +[[[[image:[email protected]]]>>attach:LSS_PRO_Config_Setup.zip]]
6 +
5 5  **Table of Contents**
6 6  
7 7  {{toc/}}
... ... @@ -8,208 +8,238 @@
8 8  
9 9  = Description =
10 10  
11 -The LSS Configuration software ("LSS Config" for short) is intended to provide easy access to the main features and functionality of the [[Lynxmotion Smart Servo Motors>>doc:lynxmotion-smart-servo.WebHome]], as well as providing access to firmware updates.
13 +The Lynxmotion Smart Servo PRO Configuration Software (“LSS PRO Config” for short) is intended to be a tool to quickly interact with the Lynxmotion Professional Smart Servos (LSS-P) loaded with proprietary Lynxmotion firmware. Features include sending action and configuration commands, queries (and receiving the reply), updating the firmware, monitoring sensor data and more. The software works on Windows 7 operating systems and above. The software is intended as a quick starting point to better understand the servo before developing custom applications using the human-readable communication protocol.
12 12  
13 -NOTE: The software can be connected to multiple servos, but the interface can only control one at any time. The servo(s) must be powered correctly and in serial mode. Should your servo(s) NOT be in serial mode, please refer to the [[button menu>>doc:lynxmotion-smart-servo.lss-button-menu.WebHome]].
15 +Note: The software can be connected to multiple servos, but the interface can only control and communicate with one at any time (unless using the free format commands described below). Each servo must have a unique ID. The servo(s) must be powered correctly and connected to the computer via USB from the first servo in the BUS.
14 14  
15 15  = Features =
16 16  
19 +* Send action, configuration and query commands to an individual PRO servo
20 +* Obtain visual feedback from various onboard sensors
21 +* Create custom actions for testing purpose
22 +* Update PRO servo’s firmware
23 +* Auto-Update if connected to Internet
24 +
25 += User Guide =
26 +
27 +This section provides step-by-step instructions and tips to help you get the most out of your LSS-P actuator. Whether you are setting up your hardware, configuring your servos, or troubleshooting, you'll find detailed information to assist you. Follow the guidelines below to ensure optimal performance and a smooth experience.
28 +
29 +== Information ==
30 +
31 +[[image:LSS-P-Config-Info.png]]
32 +
33 +1. The Information (capital I) button at the top right of the interface leads to this user guide.
34 +
17 17  == Connection ==
18 18  
19 -{{lightbox image="lynxmotion-smart-servo.lss-configuration-software.WebHome@lss-config-20.7.14.2-header-controls-not-connected.png" title="LSS Config - 20.7.14.2 - Header controls (not connected)" width="552" group="header"/}}
37 +In order for the LSS PRO Config software to detect the servos, the correct USB to serial drivers must be installed on the computer, and the servo must be powered. Windows will automatically detect and install the drivers.
20 20  
21 -{{lightbox image="lynxmotion-smart-servo.lss-configuration-software.WebHome@lss-config-20.7.14.2-header-controls-connected.png" title="LSS Config - 20.7.14.2 - Header controls (connected, before scan)" width="552" group="header"/}}
22 22  
23 -{{lightbox image="lynxmotion-smart-servo.lss-configuration-software.WebHome@lss-config-20.7.14.2-header-controls-lss-selected.png" title="LSS Config - 20.7.14.2 - Header controls (LSS selected, after scan)" width="552" group="header"/}}
40 +[[image:LSS-P-Config-Connection.png]]
24 24  
42 +1. Select the appropriate COM port
43 +1. Click on the "Connect" button (All servos in the communication BUS should be detected)
44 +1. Select a particular servo from the list
25 25  
26 -The headers above show the three main states (from top to bottom):
46 +Note: The interface will then display and control that single actuator.
27 27  
28 -* Before a connection is made
29 -* After a connection, before a scan
30 -* After a scan with a LSS selected
48 +== Safety & Useful Buttons ==
31 31  
32 -The header includes (left to right):
50 +This section includes the important emergency stop (removes power from the motors via software) and other useful commands.
33 33  
34 -* COM port selection
35 -* CONNECT / DISCONNECT (toggle ON / OFF)
36 -* SCAN: (popup) scans the bus for all available servo motors
37 -* SERVO LIST: Servo selected via the dropdown menu
38 -* FIRMWARE: (popup) used to update servo's firmware
39 -* WIKI (link to the LSS Config guide on the Lynxmotion Wiki)
52 +Note: Those commands are sent to the selected servo, if "254 - All servos" is selected then it will be sent to all of them.
40 40  
41 -=== COM Port ===
54 +[[image:LSS-P-Config-Buttons.png]]
42 42  
43 -Connection to the servo is done automatically via any properly installed USB to serial interface like the [[LSS Adapter board>>doc:servo-erector-set-system.ses-electronics.ses-modules.lss-adapter-board.WebHome]]. Once the servo is powered and properly connected to the computer, the COM port should appear in the COM port list. Ensure the board is recognized by the computer and if not, install the proper drivers. If you have multiple communication ports active, go to Windows -> Device Manager to determine which is appropriate for the USB to serial adapter you are using. Click CONNECT to connect to the servo. If you wish to change the COM port selected you must disconnect, select the correct COM port and reconnect.
56 +1. This button sends a RESET command. More information [[HERE>>doc:ses-pro.lss-pro.lss-p-communication-protocol.WebHome||anchor="HReset"]]
57 +1. This resets the servo to factory default settings, removing all configurations, including the ID. More information [[HERE>>doc:ses-pro.lss-pro.lss-p-communication-protocol.WebHome||anchor="HDefault26confirm"]]
58 +1. This command stops the actuator at whatever angle it is (whether during a motion or already at an angle) and causes it to hold that position (motor is powered and holding). The following command is sent to all servos, not just the one connected via USB.
59 +\\Command sent: #254H<cr>
60 +
61 +1. (((
62 +This command stops the actuator at whatever angle it is (whether during a motion or already at an angle) and causes it to hold that position (motor is powered and holding). The following command is sent to all servos, not just the one connected via USB.
44 44  
45 -If you are not sure which COM port to select, in Windows, go to Device Manager -> Ports (COM & LPT) and select the port associated with the USB to serial device. If it is still not clear which is the proper COM port, simply disconnect and reconnec the USB cable with Device Manager open. The proper COM port will disapear (when disconnecting the USB cable) and reappear (when connecting the USB cable).
64 +Command sent: #254L<cr>
46 46  
47 -=== Scan ===
66 +Just like the emergency stop button on the 36V large power supply (provided with each PRO arm), the E-Stop is meant to be used in emergency only since power is cut to all motors, which may result in joints rotating because of high counter-torque or forces being applied. In the case of a robotic arm, __the arm may fall and damage itself__ or whatever is in its environment.
67 +)))
48 48  
49 -{{lightbox image="lynxmotion-smart-servo.lss-configuration-software.WebHome@lss-config-20.7.14.2-scan-options.png" title="LSS Config - 20.7.14.2 - Scan options" width="124"/}}
69 +== Status ==
50 50  
51 -The next step once the COM port has been selected is to scan the port. The software can send commands to (and listen for a reply from) all servo IDs (0 to 250) at all standard baud rates on the selected COM port. In the pop-up, select the baud rates which you would like to scan. You press the **ALL** button to select all baud rates, press the individual check boxes to toggle each select or press the **<<** button to select only the corresponding baud rate, deselecting all others. You may also limit the IDs to scan for. When in doubt, leave all baud rates selected.
71 +As a servo is intended to be moved to specific angles, the position of the servo, this section provides relevant angular and motion information to the user on what's happening with their actuator.
52 52  
53 -Once you press OK, the scan will start by turning off the LED of all servos on the selected baud rates (#254LED0\r). Then, each selected baud rate is scanned for servos. The command line interface will include messages for all servos found (or not found) at each baud rate, as well as any conflicts discovered (two or more LSS at the same location). In this case, a location is defined as a baud rate and ID pair.
73 +[[image:LSS-P-Config-Status.png]]
54 54  
55 -This process will take a few seconds and once completed, a list of all available servos with which the software was able to communicate will appear in the list next to "Servo" (in the top orange Connection field of the interface) as a drop-down. All servos correctly identified on the bus will have their LED turn green (session specific as opposed to configured) to indicate no conflict. If two or more servos have the same ID, those servo's LED will turn red for that session, indicating an issue or overlap in IDs. To resolve this, you will need to change the ID of those servos to be distinct (they will need to be connected individually/separately from the other conflicting servos).
75 +1. The position section shows the current angle of the output shaft of the servo in relation to its configured angular origin (0 degrees, including any adjustments using the Origin Offset command). It also displays angles to 0.01 degrees of accuracy, as well as below 0 degrees and over 360 degrees. It’s important to note any angle beyond 0 to 360 is a calculated, or "virtual" position as the internal sensor can only read 0 to 360 degrees. The multi-turn angle is retained even after a power cycle.
76 +1. Status of what the actuator is currently doing. More information HERE
77 +1. Error encountered. More information HERE
56 56  
57 -**GREEN LED**: No Conflict
79 +Note: Most errors will require that the cause of the problem to be solved before proceeding. The servo should either be Reset or set Limp. To view and resolve any errors, go to the troubleshooting section
58 58  
59 -**RED LED**: Conflict Found
81 +== Servo Control ==
60 60  
61 -Note that these LED colors are SESSION specific (as opposed to configured). The LED color listed under Configurations will remain the user choice (OFF by default).
83 +In order to view the various commands available for each drop-down, a PRO servo needs to be properly connected to the computer, powered, turned on and detected.
62 62  
63 -=== Servo ===
85 +=== Query ===
64 64  
65 -The scan provides a list of all servos which have been detected on the bus and lists the following choices in the drop-down. Note that the last servo in the list is automatically selected for convenience.
87 +[[image:LSS-P-Config-Query.png]]
66 66  
67 -**LSS-None (???; ~-~--k)**
89 +1. The drop down list below Query provides a list of most query commands possible. More information click HERE
90 +1. Click the "Send" button to initiate the Query.
91 +1. The Query protocol command will be displayed here as well as the answer from the actuator. (ex: #1QID / *1QID1)
68 68  
69 -This first option is used only when a servo ("???" to signify "unknown servo") cannot be reached via the LSS Config software and needs to be manually set to bootloader mode via the button menu in order to re-flash the firmware. The telemetry graph and configurations are all greyed out when this is selected. Once the servo has been set manually to bootloader mode, select this option and go through the firmware update procedure. This normally only needs to be done as a "last resort".
93 +=== Action ===
70 70  
71 -Note: You can use this special firmware recovery function with 2 or more servos simultaneously. Just make sure they are all in bootloader mode before stating the firmware update using this option.
95 +[[image:LSS-P-Config-Action.png]]
72 72  
73 -**LSS-All (254; ~-~--k)**
97 +1. The drop down list below Action provides a list of most action commands possible. More information click HERE.
98 +1. Input the value of the Action required in the text input field. (ex: 9000 for a 90deg move)
99 +1. Click the "Send" button to initiate the Action.
100 +1. The Action protocol command will be displayed here and the actuator should be doing it.
74 74  
75 -This option allows actions that affect all detected servos in the list after a successful scan. Since there is no particular servo being monitored, the telemetry graph and configurations are all greyed out. This is used to send the same firmware update to all detected servos on the bus or to send the same action command via the command line interface described below.
102 +=== Configuration ===
76 76  
77 -The drop-down list will be populated with all servos which the software has found on the bus, indicating their servo model, ID and firmware version. Each servo will then be listed in the following format:
104 +[[image:LSS-P-Config-Config.png]]
78 78  
79 -**ST1 (0;115.2k [368])**
106 +1. The drop down list below Configuration provides a list of most configuration commands possible. More information click HERE.
107 +1. Input the value of the Configuration required in the text input field. (ex: 1 for an ID change to 1)
108 +1. Click the "Send" button to initiate the Configuration.
109 +1. The Configuration protocol command will be displayed here.
80 80  
81 -The servo model is displayed first (ST1, HS1, HT1), followed by its ID, the baud rate to which it has been st (ex. 115200, or 115.2k) and its firmware version in rectangular brackets. Selecting a servo from the list will allow the software to communicate with it.
111 +=== Free format command ===
82 82  
83 -== Firmware Update ==
113 +This command line interface allows the user to send commands, including those not otherwise found in the drop-down list, as well as any special commands provided by Lynxmotion staff. Once sent the commands will be displayed in the area bellow (like a terminal) and can be cleared if required. This can help with debugging or better understanding the communication protocol.
84 84  
85 -{{lightbox image="lynxmotion-smart-servo.lss-configuration-software.WebHome@LSS Config - 20.7.3 - Firmware update.png" width="416"/}}
115 +[[image:LSS-P-Config-Free-Cmd.png]]
86 86  
87 -The firmware update option is a popup which includes:
117 +== Telemetry ==
88 88  
89 -* Firmware version selection in a dropdown list, including the current recommended version
90 -* Experimental firmware (optional)
91 -* Cancel firmware update
92 -* OK to continue firmware update
93 -* Checkbox to try to save & restore the settings (config)
94 -* Notes regarding the selected firmware
119 +A graph within the software is used to display output of any query commands, which can include sensor data or calculated data.
95 95  
96 -The LSS Config serves as the main software used to update the servo's onboard firmware. An internet connection is needed in order for the software to check if an online update is available and obtain a copy. When checked, the Exp. button will allow experimental versions of the firmware to be displayed in the list. It also allows to load a firmware directly from a local file.
121 +[[image:LSS-P-Config-Telemetry.png]]
97 97  
98 -Following this pop-up your servo will be restarted (unless already in bootloader mode, see LSS-None above) and a progress bar will be displayed in the command line. Do not disconnect the servo during a firmware update. If the process does get interrupted, you can still upload firmware to the LSS by going into bootloader mode by holding the button at power up.
123 +1. To activate a specific value, click on the button once, and click again if you'd like to disable it. The software starts recording and displaying the data as soon as one query is activated.
124 +1. Pressing Pause will stop recording until clicked again to resume.
125 +1. Pressing Restart will wipe all the recorded values and start fresh.
126 +1. The Y-axis of the graph auto-scales depending on what output is selected. To switch between traces, use the mouse wheel and confirm that the y axis label is the one you want.
127 +1. The X-axis displays the time & expands up to 20 minutes then scrolls a 20 minute time window.
128 +1. Saving the data is possible by right clicking on the graph and selecting Copy. It's then possible to paste the data in a spreadsheet application (Excel / Google Sheets).
99 99  
100 -__**NOTE: Before assembling the servos as part of a robot, check to see if there is a firmware update available.**__
130 +=== Personalized Query ===
101 101  
102 -== Servo Control ==
132 +To change the query for a specific button, "CTRL + CLICK" on the desired button and the following popup interface will be displayed:
103 103  
104 -{{lightbox image="lss-config-control-0003-both.png" width="485"/}}
134 +[[image:LSS-P-Config-Telemetry-Custom.png]]
105 105  
106 -The servo control section allows you to visually move the servo and change a variety of parameters, including:
136 +1. Trace Name: Displayed name for that particular query.
137 +1. Two separate "Add" buttons with corresponding drop down menus are present which are shortcuts to add to the query in (3)
138 +1. The specific Query that will be sent to the actuator plus displayed units for the interface.
107 107  
108 -* [[image:lss-config-20.7.14.2-carets-position-64 .png]]Position: pale blue caret
109 -* [[image:lss-config-20.7.14.2-carets-offset-64.png]]Origin offset: magenta caret
110 -* [[image:lss-config-20.7.14.2-carets-angular-range-64.png]]Angular range: magenta square carets
111 -* [[image:lss-config-20.7.14.2-carets-speed-64.png]]RPM: green arrow / indicator
112 -* [[image:lss-config-20.7.14.2-carets-first-position-64.png]]Initial position: dark blue caret
140 +== Custom Actions ==
113 113  
114 -At the lower left the servo model and the LED color (session value) are shown.
142 +This list of assignable buttons allows the user to select specific commands to send to the servo. These can be used to quickly position the servo to specific angles, experiment with different speeds and more.
115 115  
116 -To change a value, simple use the left mouse button to hold and drag the relevant caret around its ring. Letting go of the left mouse button will update the value right away. While holding the left mouse button you can also press the right mouse button to cancel the current change to that caret (happens after right mouse click and then letting go of the left mouse button).
144 +[[image:LSS-P-Config-Custom-Actions.png]]
117 117  
118 -If the caret moved is position, this will send a position command in tenths of degrees right away to the servo (#[id]D[pos]\r).
119 -If the caret moved is first position, offset or angular range then it will update the appropiate configuration (see below for details), pending an update confirmation.
120 -The speed caret cannot be moved directly; it only serves only as a display of the current speed.
146 +1. All of those buttons can be set to trigger any action required.
147 +1. Save will let you do a backup of the current Custom Actions.
148 +1. Load will let you select and load a previously saved Custom Action file.
121 121  
122 -== Configurations ==
150 +=== Personalized Action ===
123 123  
124 -{{lightbox image="lss-config-configurations.jpg" width="350"/}}
152 +To change the Action for a specific button, "CTRL + CLICK" on the desired button, and this interface will then be displayed:
125 125  
126 -Upon connection, the software will read all configuration values and update the values in the "configurations" section. Visit the [[doc:lynxmotion-smart-servo.lss-communication-protocol.WebHome]] page for more information about commands, actions and configurations.
154 +[[image:LSS-P-Config-Custom-Actions-Custom.png]]
127 127  
128 -Changing the values will not affect the session. Values which have been changed will have a yellow background. The values which can be entered are restricted to what the servo can accept; for example, servo IDs must be below 250.
156 +1. Action Name: Displayed name for that particular action.
157 +1. Two separate "Add" button and corresponding drop down menus which are shortcuts to add to the action in (3)
158 +1. Action command that will be sent to the actuator plus displayed units for the interface.
129 129  
130 -Each command is associated with the following protocol. Additional details for each can be found on the [[LSS Communication Protocol>>doc:lynxmotion-smart-servo.lss-communication-protocol.WebHome]] page.
160 +== Firmware Update ==
131 131  
132 -(% style="margin-right:auto" %)
133 -|Field|Command|Update?
134 -|Pos 1/10 & Send|**D **(position in 1/10 degrees)|No
135 -|E-STOP|**L** (limp)|No
136 -|Hold|**H** (Halt & Hold)|No
137 -|Servo ID|**CID** (Configure servo ID)|Yes
138 -|Baud Rate|**CB** (Configure Baud rate)|Yes
139 -|Origin Offset|**CO** (Configure Origin Offset)|Yes
140 -|Angular Rng|**CAR** (Configure Angular Range)|Yes
141 -|Gyre Dir|**CG** (Configure Gyre direction)|Yes
142 -|LED Color|**CLED** (Configure LED)|Yes
143 -|First Pos. & Active & Value:|**CFP** (Configure First Position), toggle active & input value|Yes
144 -|Max Speed (RPM)|**CSD **(Configure maximum Speed in Degrees)|Yes
145 -|Stiffness|**CAH** (Configure Angular Holding stiffness)|Yes
162 +It is good to periodically check for firmware updates for the servos. A firmware update requires that the computer running the software be connected to the Internet.
146 146  
147 -**UPDATE** Pressing this button will write all values to EEPROM, changing the configurations, and reverting all background colors to white.
164 +Firmware updates can resolve bugs or add improvements. The information in this Wiki (for example the PRO Communication Protocol Page) will always refer to the latest version of firmware (though in certain instances will detail which firmware version of the firmware the feature or function started with).
148 148  
149 -**UNDO ALL** is a shortcut button which reverts all changes made which have not been written to EEPROM.
166 +[[image:LSS-P-Config-Firmware-Available.png]]
150 150  
151 -**SMART** / **RC POS** / **RC WHL**: This is a shortcut to change the servo's mode (LSS Smart Serial / RC PWM Position / RC PWM Wheel). IMPORTANT NOTE: Should you select either of the two RC modes, the LSS Config software will no longer be able to communicate with the servo. You must use the button menu to return to LSS serial mode (hold the button, release, press twice).
168 +When a firmware update is available, the __logo will turn green__, as shown in the image above..
152 152  
153 -== Telemetry Graph ==
170 +Note: Only a servo connected via USB can be updated and all the other servos on the bus will not be displayed with a green logo unless connected directly via USB.
154 154  
155 -The sensor graphing feature of the software allows you to select, display and record, with respect to time, the output from all of the servo's sensors.
172 +=== Online Update ===
156 156  
157 -{{lightbox image="lss-config-telemetry-graph.png" width="521"/}}
174 +1. Select the servo ID to see if a firmware update is available for that servo
175 +1. If the logo is green, click on the "Firmware Update" button
176 +1. A message will ask you if you want do download the latest firmware, click Yes.
177 +[[image:LSS-P-Config-Firmware-Download-Yes.png||alt="LSS-P-Config-Firmware-Download.png"]]
178 +1. The time to download the update should be fast, and once downloaded another message will ask you if you want to proceed; click Yes.
179 +[[image:LSS-P-Config-Firmware-Write-Acknowledge.png]]
180 +1. The servo will be put in "Firmware Update" mode and the LED on the servo will start flashing. A progress bar will show the progress. DO NOT UNPLUG or REMOVE POWER from the servo while updating.
181 +[[image:LSS-P-Config-Firmware-Uploading.png]]
182 +1. Once the procedure is done you will have a confirmation pop-up.
183 +[[image:LSS-P-Config-Firmware-Success.png]]
158 158  
159 -x-Axis: seconds
185 +=== Offline Update ===
160 160  
161 -* Position: blue
162 -* Speed: green
163 -* Current: red
164 -* Voltage: yellow
165 -* Temperature: gray
187 +In rare occasions, our staff could ask you to upload a firmware which they provided. A link to this procedure will also be provided.
166 166  
167 -|(% style="width:76px" %)[[image:lss-config-visibility.jpg]]|(% style="width:488px" %)Sensor Feedback Visibility (ON)|(% style="width:137px" %)[[image:lss-config-visibility-off.jpg]]|(% style="width:777px" %)Sensor Feedback Visibility (OFF)
168 -|(% style="width:76px" %)[[image:lss-config-display-query.jpg]]|(% style="width:488px" %)Query value (ON)|(% style="width:137px" %)[[image:lss-config-display-query-off.jpg]]|(% style="width:777px" %)Query value (OFF)
169 -|(% style="width:76px" %)[[image:lss-config-play-icon.jpg]]|(% style="width:488px" %)Graphing (OFF)|(% style="width:137px" %)[[image:lss-config-play-icon-green.jpg]]|(% style="width:777px" %)Graphing (ON)
170 -|(% style="width:76px" %)[[image:lss-config-pause-icon.jpg]]|(% style="width:488px" %)Pause queries (OFF)|(% style="width:137px" %)[[image:lss-config-pause-icon-yellow.jpg]]|(% style="width:777px" %)Pause Queries (ON)
171 -|(% style="width:76px" %)[[image:lss-config-record-icon.jpg]]|(% style="width:488px" %)Record Sensor Queries (Not Recording)|(% style="width:137px" %)[[image:lss-config-record-icon-red.jpg]]|(% style="width:777px" %)Record Sensor Queries (Recording)
172 -|(% style="width:76px" %)[[image:lss-config-stop-icon.jpg]]|(% style="width:488px" %)Reset Graph|(% style="width:137px" %) |(% style="width:777px" %)
173 -|(% style="width:76px" %)[[image:lss-config-export-graph-icon.jpg]]|(% style="width:488px" %)Export recording to .csv (comma separated values)|(% style="width:137px" %) |(% style="width:777px" %)(((
174 -Export popup appears providing three options:
189 +1. Select the servo ID that requires a firmware update
190 +1. Click on the "Firmware Update" button and depending on the pop-up select as shown. 
191 +[[image:LSS-P-Config-Firmware-Download-No.png||alt="LSS-P-Config-Firmware-Download.png"]] [[image:LSS-P-Config-Firmware-Write-Yes.png||alt="LSS-P-Config-Firmware-Local.png"]]
192 +1. Browse to and select & open the firmware file provided by our staff (saved locally on your computer).
193 +[[image:LSS-P-Config-Firmware-Local-Browse.png]]
194 +1. Another message will ask you if you want to proceed; click Yes.
195 +[[image:LSS-P-Config-Firmware-Write-Acknowledge.png]]
196 +1. The servo will be put in "Firmware Update" mode and the LED on the servo will start flashing. A progress bar will show the progress. DO NOT UNPLUG or REMOVE POWER from the servo while updating.
197 +[[image:LSS-P-Config-Firmware-Uploading.png]]
198 +1. Once the procedure is done you will have a confirmation pop-up.
199 +[[image:LSS-P-Config-Firmware-Success.png]]
175 175  
176 -1) Export only recorded data ("YES") 2) Export all data (click "NO") 3) Cancel export
177 -)))
178 -|(% style="width:76px" %)[[image:lss-config-temperature-celcius.jpg]]|(% style="width:488px" %)Temperature Units (Celcius)|(% style="width:137px" %)[[image:lss-config-temperature-faren.jpg]]|(% style="width:777px" %)Temperature Units (Fahrenheit)
179 -|(% style="width:76px" %)[[image:lss-config-marker-circle.jpg]]|(% style="width:488px" %)Marker Icon Style (Circle)|(% style="width:137px" %)[[image:lss-config-marker-diamond.jpg]] [[image:lss-config-marker-square.jpg]]|(% style="width:777px" %)Marker Icon Style (Diamond / Square)
180 -|(% style="width:76px" %)[[image:lss-config-10s.jpg]]|(% style="width:488px" %)Time Window (10s)|(% style="width:137px" %)(((
181 -[[image:lss-config-30s.jpg]] [[image:lss-config-60s.jpg]]
182 -[[image:lss-config-300s.jpg]] [[image:lss-config-infs.jpg]]
183 -)))|(% style="width:777px" %)Time Window (30s / 60s / 300s / Total)
201 +== Troubleshooting ==
184 184  
185 -(% class="wikigeneratedid" %)
186 -Note that when multiple servos are connected, and the user changes between servos, the telemetry graph is not cleared (use the reset graph button).
203 +=== Connection Error ===
187 187  
188 -(% class="wikigeneratedid" %)
189 -Occasionally the telemetry values may all simultaneously drop to zero for one reading, or skip a point due to other processes taking priority.
205 +**LSS PRO device not found at this port!**
190 190  
191 -== Command line ==
207 +If the software does not detect any servos, this can be for multiple reasons:
192 192  
193 -{{lightbox image="lss-config-terminal-0001" width="521"/}}
209 +* Forgot to connect the USB port to ONLY the first servo of the assembly
210 +* Servo not connected to the power supply, or power supply not turned on.
211 +* Wrong COM port selected in the software
212 +* USB drivers have not been properly installed
213 +* Advanced users may have written their own firmware (Arduino format) and uploaded it to the microcontroller within the servo. The PRO Config software cannot be used in this instance.
194 194  
195 -The command line interface both allows you to communicate directly with an individual servo, send commands to it and view replies to queries. When "LSS-All (254; ~-~--k)" is selected in the list of servos, the command line is used to send the same action or configuration command to all detected servos. For example, typing D1800 and pressing enter will send that same position command to each of the detected servos.
215 +To resolve this issue:
196 196  
197 -Within the command interface, you might see the following:
217 +* Ensure the power is ON. 
218 +** If you have the 30V power supply, ensure the switch is set to ON
219 +** If you have the 36V power supply, also ensure the switch is set to ON & E-Stop button is not pressed
220 +* Verify the Device Manager in Windows to see if the COM port is present
198 198  
199 -|(% style="width:114px" %)**>>**|(% style="width:1364px" %)Command sent to the servo
200 -|(% style="width:114px" %)**<<**|(% style="width:1364px" %)Reply from the servo
201 -|(% style="width:114px" %)**INF ::**|(% style="width:1364px" %)Information
202 -|(% style="width:114px" %)**[bootloader]**|(% style="width:1364px" %)Information specific to bootloader mode & firmware updates
203 -|(% style="width:114px" %)**]]**|(% style="width:1364px" %)Failure
204 -|(% style="width:114px" %)[[image:lss-config-20.7.14.2-terminal-doublestar-bold.png]]|(% style="width:1364px" %)Configuration command redirected to config interface (left hand side)
222 +=== Software Issues ===
205 205  
206 -The command line also auto-completes each command by automatically inserting "#[id]" before each command for you. Therefore, you only need to type the command itself, such as "D1000" and press [enter]. For example, rather than typing #4D230<cr>, you need only type D230 and the software will automatically add #4 & \r.
224 +**Firmware update stalled / frozen**
207 207  
208 -Left clicking a line within the command prompt and then right clicking using your mouse highlights that line in a green border and allows it to be copied to the clipboard and pasted into another document. Scrolling is opposite that to browser navigation.
226 +If the LSS Config screen freezes during a firmware update or the process takes many minutes without an update.
209 209  
210 -The mouse wheel can be used to scroll and the holding the middle mouse button down allows for panning over the command line area (useful if text extends to the right). There are also two scrolling bars that can be used with the left mouse button as normal for panning the command line view.
228 +To resolve this issue:
211 211  
212 -= Tutorials =
230 +* Power cycle the servo, keeping it connected via USB to the computer.
231 +* Restart the LSS PRO Config application
232 +* The update should resume.
213 213  
214 -* [[doc:lynxmotion-smart-servo.lss-configuration-software.lss-config-configure-ids.WebHome]]
215 -* [[doc:lynxmotion-smart-servo.lss-configuration-software.lss-config-firmware-update.WebHome]]
234 +If the firmware was being updated using a local file (rare), then the Firmware Update button needs to be pressed again for the update process to restart.
235 +
236 +**Interface freezes**
237 +
238 +If the interface freezes for any reason outside of a Firmware update, end the Windows Task corresponding to the LSS Config via Windows’ Task Manager (accessible via shortcut by simultaneously pressing CTRL + SHIFT + ESC on the keyboard).
239 +
240 +**Wrong Servo Detected**
241 +
242 +If the display is showing the wrong servo detected (for example if you have a STANDARD servo connected, but it’s appearing as a MEGA), which should not happen, please reach out to RobotShop with details and instructions will be provided on how to correct this.
243 +
244 +**Appearance**
245 +
246 +If the appearance or aesthetics seem “off”, this may be due to the "Scale" factor in Windows 11, set it to 100%. 
247 +
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Copyright RobotShop 2018