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11	11	The Lynxmotion Smart Servo PRO Configuration Software (“LSS PRO Config” for short) is intended to be a tool to quickly interact with the Lynxmotion Professional Smart Servos (LSS-P) loaded with our Lynxmotion firmware. Features include sending action and configuration commands, queries (and receiving the reply), updating the firmware, monitoring sensor data and more. The software works on Windows 7 operating systems and above.
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14	14	Note: The software can be connected to multiple servos, but the interface can only control and communicate with one at any time (unless using the free format commands described below). Each servo must have a unique ID. The servo(s) must be powered correctly and connected to the computer via USB from the first servo in the BUS.
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16	16	= Features =
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24	24	= User Guide =
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26		-[lorren Ipsum]
	25	+his section provides step-by-step instructions and tips to help you get the most out of your LSS-P actuator. Whether you are setting up your hardware, configuring your servos, or troubleshooting, you'll find detailed information to assist you. Follow the guidelines below to ensure optimal performance and a smooth experience.
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28	28	== Information ==
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198	198	[[image:LSS-P-Config-Firmware-Uploading.png]]
199	199	1. Once the procedure is done you will have a confirmation pop-up.
200	200	[[image:LSS-P-Config-Firmware-Success.png]]
	200	+
	201	+== Troubleshooting ==
	202	+
	203	+=== Connection Error ===
	204	+
	205	+**LSS PRO device not found at this port!**
	206	+
	207	+If the software does not detect any servos, this can be for multiple reasons:
	208	+
	209	+* Forgot to connect the USB port to ONLY the first servo of the assembly
	210	+* Servo not connected to the power supply, or power supply not turned on.
	211	+* Wrong COM port selected in the software
	212	+* USB drivers have not been properly installed
	213	+* Advanced users may have written their own firmware (Arduino format) and uploaded it to the microcontroller within the servo. The PRO Config software cannot be used in this instance.
	214	+
	215	+To resolve this issue:
	216	+
	217	+* Ensure the power is ON.
	218	+** If you have the 30V power supply, ensure the switch is set to ON
	219	+** If you have the 36V power supply, also ensure the switch is set to ON & E-Stop button is not pressed
	220	+* Verify the Device Manager in Windows to see if the COM port is present
	221	+
	222	+=== Software Issues ===
	223	+
	224	+**Firmware update stalled / frozen**
	225	+
	226	+If the LSS Config screen freezes during a firmware update or the process takes many minutes without an update.
	227	+
	228	+To resolve this issue:
	229	+
	230	+* Power cycle the servo, keeping it connected via USB to the computer.
	231	+* Restart the LSS PRO Config application
	232	+* The update should resume.
	233	+
	234	+If the firmware was being updated using a local file (rare), then the Firmware Update button needs to be pressed again for the update process to restart.
	235	+
	236	+**Interface freezes**
	237	+
	238	+If the interface freezes for any reason outside of a Firmware update, end the Windows Task corresponding to the LSS Config via Windows’ Task Manager (accessible via shortcut by simultaneously pressing CTRL + SHIFT + ESC on the keyboard).
	239	+
	240	+**Wrong Servo Detected**
	241	+
	242	+If the display is showing the wrong servo detected (for example if you have a STANDARD servo connected, but it’s appearing as a MEGA), which should not happen, please reach out to RobotShop with details and instructions will be provided on how to correct this.
	243	+
	244	+**Appearance**
	245	+
	246	+If the appearance or aesthetics seem “off”, this may be due to the "Scale" factor in Windows 11, set it to 100%.
	247	+