Last modified by Eric Nantel on 2024/10/04 08:08
From version < 76.1 >
edited by Eric Nantel
on 2024/07/12 08:12
To version < 110.1 >
edited by Eric Nantel
on 2024/07/12 10:45
< >
Change comment: There is no comment for this version

Summary

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10 10  
11 11  The Lynxmotion Smart Servo PRO Configuration Software (“LSS PRO Config” for short) is intended to be a tool to quickly interact with the Lynxmotion Professional Smart Servos (LSS-P) loaded with our Lynxmotion firmware. Features include sending action and configuration commands, queries (and receiving the reply), updating the firmware, monitoring sensor data and more. The software works on Windows 7 operating systems and above.
12 12  
13 -
14 14  Note: The software can be connected to multiple servos, but the interface can only control and communicate with one at any time (unless using the free format commands described below). Each servo must have a unique ID. The servo(s) must be powered correctly and connected to the computer via USB from the first servo in the BUS.
15 15  
16 16  = Features =
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23 23  
24 24  = User Guide =
25 25  
26 -[lorren Ipsum]
25 +his section provides step-by-step instructions and tips to help you get the most out of your LSS-P actuator. Whether you are setting up your hardware, configuring your servos, or troubleshooting, you'll find detailed information to assist you. Follow the guidelines below to ensure optimal performance and a smooth experience.
27 27  
28 28  == Information ==
29 29  
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83 83  
84 84  In order to view the various commands available for each drop-down, a PRO servo needs to be properly connected to the computer, powered, turned on and detected.
85 85  
86 -[[image:LSS-P-Config-ServoControl.png]]Query
85 +=== Query ===
87 87  
88 -
89 89  [[image:LSS-P-Config-Query.png]]
90 90  
91 91  1. The drop down list below Query provides a list of most query commands possible. More information click HERE
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94 94  
95 95  === Action ===
96 96  
97 -The drop down list below Action provides a list of most action commands used with the LSS PRO servos.
98 -
99 99  [[image:LSS-P-Config-Action.png]]
100 100  
101 101  1. The drop down list below Action provides a list of most action commands possible. More information click HERE.
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105 105  
106 106  === Configuration ===
107 107  
108 -The drop down list below Configuration provides a list of most configuration commands used with the LSS PRO servos.
109 -
110 110  [[image:LSS-P-Config-Config.png]]
111 111  
112 112  1. The drop down list below Configuration provides a list of most configuration commands possible. More information click HERE.
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163 163  1. Two separate "Add" button and drop down are present, they are shortcuts to add to the action bellow.
164 164  1. Action command that will be sent to the actuator plus displayed units for the interface.
165 165  
166 -== Firmware ==
160 +== Firmware Update ==
167 167  
168 168  It is good to periodically check for firmware updates for the servos. A firmware update requires that the computer running the software be connected to the Internet.
169 169  
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175 175  
176 176  Note: Only a servo connected via USB can be updated and all the other servos on the bus will not be displayed with a green logo unless connected directly via USB.
177 177  
178 -=== Updating ===
172 +=== Online Update ===
179 179  
180 -1. Select the servo that requires a firmware update
174 +1. Select the servo ID that requires a firmware update
181 181  1. If the logo is green, click on the "Firmware Update" button
182 182  1. A message will ask you if you want do download the latest firmware, click Yes.
183 -[[image:LSS-P-Config-Firmware-Download.png]]
177 +[[image:LSS-P-Config-Firmware-Download-Yes.png||alt="LSS-P-Config-Firmware-Download.png"]]
184 184  1. It's pretty quick but once downloaded another message will ask you if you want to proceed click Yes.
185 -[[image:LSS-P-Config-Firmware-Write.png]]
179 +[[image:LSS-P-Config-Firmware-Write-Acknowledge.png]]
186 186  1. The servo will be put in "Firmware Update" mode and flashing will start. A progress bar will show the progress. DO NOT UNPLUG / UNPOWER the servo while updating.
187 187  [[image:LSS-P-Config-Firmware-Uploading.png]]
188 -1. sdf
182 +1. Once the procedure is done you will have a confirmation pop-up.
183 +[[image:LSS-P-Config-Firmware-Success.png]]
189 189  
190 -=== ===
185 +=== Offline Update ===
191 191  
192 -[[image:LSS-P-Config-Firmware-Local.png]]
187 +In some rare occasions, our staff could ask you to try a firmware which they provided and here's how to flash it.
193 193  
189 +1. Select the servo ID that requires a firmware update
190 +1. Click on the "Firmware Update" button and depending on the pop-up select as shown. 
191 +[[image:LSS-P-Config-Firmware-Download-No.png||alt="LSS-P-Config-Firmware-Download.png"]] [[image:LSS-P-Config-Firmware-Write-Yes.png||alt="LSS-P-Config-Firmware-Local.png"]]
192 +1. Browse and select & open the firmware file provided by our staff.
193 +[[image:LSS-P-Config-Firmware-Local-Browse.png]]
194 +1. Another message will ask you if you want to proceed click Yes.
195 +[[image:LSS-P-Config-Firmware-Write-Acknowledge.png]]
196 +1. The servo will be put in "Firmware Update" mode and flashing will start. A progress bar will show the progress. DO NOT UNPLUG / UNPOWER the servo while updating.
197 +[[image:LSS-P-Config-Firmware-Uploading.png]]
198 +1. Once the procedure is done you will have a confirmation pop-up.
194 194  [[image:LSS-P-Config-Firmware-Success.png]]
195 195  
201 +== Troubleshooting ==
202 +
203 +=== Connection Error ===
204 +
205 +**LSS PRO device not found at this port!**
206 +
207 +If the software does not detect any servos, this can be for multiple reasons:
208 +
209 +* Forgot to connect the USB port to ONLY the first servo of the assembly
210 +* Servo not connected to the power supply, or power supply not turned on.
211 +* Wrong COM port selected in the software
212 +* USB drivers have not been properly installed
213 +* Advanced users may have written their own firmware (Arduino format) and uploaded it to the microcontroller within the servo. The PRO Config software cannot be used in this instance.
214 +
215 +To resolve this issue:
216 +
217 +* Ensure the power is ON. 
218 +** If you have the 30V power supply, ensure the switch is set to ON
219 +** If you have the 36V power supply, also ensure the switch is set to ON & E-Stop button is not pressed
220 +* Verify the Device Manager in Windows to see if the COM port is present
221 +
222 +=== Software Issues ===
223 +
224 +**Firmware update stalled / frozen**
225 +
226 +If the LSS Config screen freezes during a firmware update or the process takes many minutes without an update.
227 +
228 +To resolve this issue:
229 +
230 +* Power cycle the servo, keeping it connected via USB to the computer.
231 +* Restart the LSS PRO Config application
232 +* The update should resume.
233 +
234 +If the firmware was being updated using a local file (rare), then the Firmware Update button needs to be pressed again for the update process to restart.
235 +
236 +**Interface freezes**
237 +
238 +If the interface freezes for any reason outside of a Firmware update, end the Windows Task corresponding to the LSS Config via Windows’ Task Manager (accessible via shortcut by simultaneously pressing CTRL + SHIFT + ESC on the keyboard).
239 +
240 +**Wrong Servo Detected**
241 +
242 +If the display is showing the wrong servo detected (for example if you have a STANDARD servo connected, but it’s appearing as a MEGA), which should not happen, please reach out to RobotShop with details and instructions will be provided on how to correct this.
243 +
244 +**Appearance**
245 +
246 +If the appearance or aesthetics seem “off”, this may be due to the "Scale" factor in Windows 11, set it to 100%. 
196 196  
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